Home > Terms & Conditions
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Incorrect Product or Style Delivered
Our Customer Service team and manufacturer reps are in constant communication to ensure that the product you ordered is delivered to your satisfaction in the style/size/color you selected. If, upon inspection, you discover that the incorrect product has been shipped to you, please contact our Customer Service department immediately, to arrange a replacement or a full refund.
Returns for Reasons Other than our Error
shoesforsalsadancing.com is committed to helping you enjoy your dance life by bringing the convenience of the Internet and the quality dance shoes & dancewear together to create a truly superior shopping experience. We make every effort to help you make an informed purchase decision by providing you with complete product information.
However, if you decide you would like to return an item for any reason you may do so within twenty one (21) days of the delivery of your order. Please fill out the Return/Exchange Form and return it with the shoes to us. NO RETURNS ACCEPTED AFTER 21 DAYS FROM ORIGINAL SHIP DATE. We do not exchange or refund worn shoes, when trying on your shoes, we recommend that you try them on a soft carpet.
USED OR SOILED SHOES AND SHOES WITH SOILED SOLES CANNOT BE RETURNED FOR REFUND, CREDIT OR EXCHANGE.
Only totally unworn as new shoes will be accepted for return or exchange.We recommend that you always try your new shoes on over a soft, clean surface. This will help prevent soiling the suede soles of the shoes. Unused shoes must be returned within 21 days with a copy of the packing slip and a letter stating refund or exchange. Refund will be subject to a $15.00 restocking fee per pair (starting Jan 1, 2008). Returns for exchange will not be subject to the handling fee but will be required to pay the shipping fee of $12.00 per pair with a U.S. shipping address. You will also be responsible for shipping and packaging charges both to and from your location for returns not as a result of our error. You must fill out the Return/Exchange Form before any returns.
The following items are not returnable or refundable: all custom or special order items; all shipping charges, All costumes.
Refunds for authorized returns will be issued (less the restocking fee and shipping charges) within 5 - 10 days of the Store's receipt of the merchandise in its original resaleable condition.
Special Order Item
Special orders require pre-payment. They are non-refundable and non-returnable and are delivered between 3 weeks to 5 weeks after receipt of payment. Please call for more information.
Email: info@latindancestore.com
Phone: 877-883-2109 Toll Free(10am-9pm Monday-Friday)
714-638-5601 Local
Address:
Shoes for Salsa Dancing
9627 Chapman Ave
Garden Grove Ca. 92841
714-638-5601
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. Incorrect shipping address will cost additional charge from UPS which will be billed to your credit card. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DanceShoesStore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 1:00PM PST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| Shipping Time -- Most orders received before 1:00PM PST will ship the same day, provided the product ordered is in stock. Most orders received after 1:00 PM PST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by DanceShoesStore.com only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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| Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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